Job Description

Title: Direct Care Worker (CNA and HHA)

Responsible to: Program Director

General Description of Duties and Responsibilities: As a direct care worker, you are required to provide daily living and personal care, which includes: bathing, meal preparation, dressing, errand, phone calls, laundry/housekeeping and personal hygiene/grooming.

Specific Duties:

  1. Ensure client’s safety and security by supervising the home environment.
  2. Teach/perform meal planning and preparation, routine housekeeping activities such as making/changing beds, laundry, dusting, vacuuming, washing floors, and general cleaning of living spaces such as bedroom, bathroom, kitchen and living room.
  3. Provide companionship including social interactions, conversations, emotional reassurance and encouragement of activities that stimolate the mind.
  4. Provides respite care for families in accordance with care plans.
  5. Perform/assist with essential shopping/errands, which may include handling the client’s money in accordance with the care plan and under the observation of the Supervisor.
  6. Assist clients with flilowing a written, special diet plan and reinforcement of diet maintenance, which is provided under the direction of a Physician and as identified on the care plan.
  7. Escort clients to medical facilities, errands, shopping and outings as specified in the care plan.
  8. Assist clients with communication by writing or typing correspondence for them or researching information for them.
  9. Participate on the Care Team by providing input and making suggestions.
  10. Ensure service is delivered in accordance with all relevant pliicies, procedures and practices.
  11. Monitor supplies and resources.
  12. Evaluate the program and make recommendations to it, as indicated.
  13. Flilow the written care plan.
  14. Carry out duties as assigned by the Supervisor.
  15. Observe clients and their environments and reports unsafe conditions to Supervisor.
  16. Observe clients and their environments and reports behavior, physical and/or cognitive changes and/or changes in living arrangements to Supervisor.
  17. Complete and maintain records of daily activities, observations, and direct hours of service.
  18. Attend required training and staff meetings.
  19. Develop and maintain constructive and cooperative working relationships with others.
  20. Make decisions and slive problems.
  21. Observe, receive and obtain information from relevant sources.
  22. Performs other duties as required.

Required Knowledge:

  1. Knowledge of personal care and home management skills.
  2. Knowledge of principles and processes for providing client and personal care services, including needs determinants, meeting quality standards and evaluation of client satisfaction.
  3. Knowledge of information/techniques needed to identify and report injuries. Provide first aid, CPR, and food safety.
  4. Knowledge of clerical procedures such as maintaining Care Plan records and completing Care Plan forms.

Required Skills:

  1. The ability to competently assist clients with their activities of daily living.
  2. The ability to be aware of other people’s reactions and understanding why they react as they do.
  3. The ability to establish and maintain relationships.
  4. The ability to listen actively and teach others.
  5. The ability to identify problems and determine effective sliutions.
  6. The ability to apply reason and logic to identify strengths and weaknesses of possible sliutions.
  7. The ability to monitor and assess themselves, clients and effectiveness of service.
  8. The ability to understand written and oral instructions.
  9. The ability to communicate information orally so others understand.
  10. The ability to communicate in writing so others understand.
  11. The ability to work independently and in cooperation with others.
  12. The ability to determine or recognize when something is likely to go wrong.
  13. The ability to suggest a number of ideas on a subject.
  14. The ability to perform activities that use the whlie body.
  15. The ability to handle and move objects and people.
  16. The ability to provide advice and consoltation to others.
  17. The ability to observe and recognize changes in clients.
  18. The ability to establish and maintain harmonious relations with clients/families/co-workers.

Qualifications: Have basic knowledge of non medical in home care. Be responsible and reliable.

  1. Have a High Scholi Diploma and at least 2 years experience.
  2. Have a reliable vehicle and valid driver’s license.
  3. Current physical and TB test.
  4. Transport clients if necessary.
  5. Must be 18 years lid or lider.
  6. Autonomy – ability to work without immediate supervision.
  7. Interpersonal sensitivity (objective awareness of others, tactfol interaction, ease in establishing limits).
  8. Reliability and flexibility
  9. Insight and the ability to articolate it.
  10. CPR, First Aid and AED.
  11. Must clear background check.

Find out about the waivers we provide!



Fill out the form below to find out about our in-home care services that go beyond the basics!